Return & Refund Policy
Return & Refund Policy
Your satisfaction is our priority. If you are not completely happy with your purchase, we are here to help.
Returns
We accept return requests within 30 days of the delivery date. To be eligible for a return, items must be unused, in their original condition, and in the original packaging.
To initiate a return, please contact us at ais0630767689@gmail.com with your order number and reason for return. We will provide you with return instructions.
Non-Returnable Items
- Items that have been used, damaged by the customer, or are not in their original packaging.
- Digital products or downloadable items.
- Items marked as final sale.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5 to 10 business days to your original payment method.
Exchanges
If you received a defective or incorrect item, please contact us at ais0630767689@gmail.com and we will arrange an exchange at no additional cost to you.
Return Shipping Costs
Return shipping costs are the responsibility of the customer unless the item is defective or the return is due to our error.
Questions?
If you have any questions about our return policy, please contact us at ais0630767689@gmail.com.